30-Day Guarantee
Returns
& Exchanges.
30 Days
Return window from delivery date
Free
Prepaid return label on all full-price items
3–5 Days
Processing time after we receive your return
Process
How to Return
01
Start Online
Log in to your account and go to order history. Select the item(s) you want to return and choose Return or Exchange.
02
Print Label
We'll email a free prepaid return label. Print it and attach it securely to your package.
03
Drop Off
Drop your package at any UPS or USPS location. Keep your receipt as proof of return shipment.
04
Get Refunded
Once received and inspected (3–5 business days), your refund processes within 5–10 business days.
Policy
The Details
Eligible for Return
Unworn, unwashed items with original tags attached, returned within 30 days of delivery date.
Not Eligible
Sale items are final sale. Items that are worn, washed, damaged, or missing original tags cannot be returned.
Exchanges
To exchange for a different size or color, start a return and place a new order. We ship your replacement as soon as we receive the return.
Defective Items
Received a defective or incorrect item? Contact support@luciaclothing.com — we make it right at no cost to you.
Ready to return?
Start your return online or contact our support team.